We do not accept returns unless an item arrives damaged beyond what was clearly stated in its original listing. All pieces are thoroughly documented and described prior to sale, so we encourage customers to review details carefully before purchasing. Please feel free to reach out for additional photos of the items before purchases. (@mawuonline)
If your item arrives with unexpected damage, you must notify us within 24 hours of delivery with clear evidence. Approved cases will be reviewed, and appropriate action will be taken.
Shipping
All items ship within 3-5 business days of your order being placed. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
CONTACT
EMAIL
Email info@mawumawu.online for all general queries and concerns.
TELEPHONE
INDUSTRY SERVICES
media inquiry
Media inquiries reach out to: info@mawumawu.online or @mawuonline
Please provide:
Your name and contact information, media outlet or publication, nature of the request, Deadline/ Timeline and any other assets that you might need
STYLIST PULLS/ PRIVATE CONSULTATIONS
Stylist pulls and private consultations/viewings are available upon request. To be considered, all inquiries must include your full name, contact number, Instagram handle, project location, the specific frames you’re requesting, and your timeline.
All requests will be carefully reviewed, and responses will be provided in a timely manner.
For stylist pulls or Private consultations, please reach out to: info@mawumawu.online OR @mawuonline
